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01
Brief
We go through what the product does, who the piece is for, what they already know and what they should do at the end. Anything you already have - screens, decks, help pages, an existing script - is read at this point rather than later.
Closes with
A written quotation: what the piece covers, how it will be built, what is included at each stage and what it costs.
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02
Script
The narration and on-screen text are written from the brief, scene by scene, with nothing in them that you have not told us or approved. Claims about the product are yours to confirm: we do not write a benefit we cannot source.
Closes with
Your written approval of the script. Everything after this is built on these words.
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03
Storyboard
Each scene is drawn as a still frame with its narration line underneath, and the way it will be built is settled here: rebuilt as vector, animated from what you send, or illustrated. This is the cheapest place to change your mind, and the last easy one.
Closes with
Your written approval of the storyboard, including how each scene is to be built.
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04
Animation
The approved frames are built and timed: movement, transitions, on-screen text, and the audio agreed for the piece. If narration is recorded by a voice artist, the session happens against the approved script, which is why the script is locked first.
Closes with
A first cut for review, delivered as a link you can share with the people who have to see it.
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05
Review
You watch the cut and send notes. Notes about timing, wording on screen, colour and pace are what this stage is for. Notes that change the script belong to stage 02 and are treated as such: we say so, quote for it, and change nothing until you agree.
Closes with
Your written approval of the cut.
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06
Export
The approved cut is exported in the formats and frame sizes agreed: the master, any cut-downs, a captioned or silent version, subtitle files where they are part of the order. Project files and artwork are handed over if the quotation says so.
Closes with
Delivery by email or a download link, and the invoice settled as the order confirmation sets out.
What each stage asks of you, and what changing an approved script actually means, is set
out on the Process page.